Openings for customer care executives @ Aarikasols in hebbal - Bangalore
Saturday, 21 December 2013
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Item details
City:
Bangalore, Karnataka
Salary:
Rs 10,000
Item description
Handling incoming telephone calls from both existing and prospective customers and dealing with all queries in a professional manner.
Making proactive outbound calls to retain existing customers.
Making proactive outbound calls to potential new customers.
To take calls concerning difficult customers/complaints in a polite and professional manner.
To prepare and dispatch information packs to potential new and existing members.
Attend team Meetings and new business briefings and contribute positive suggestions.
To ensure legal compliance with all aspects of the company's business
To demonstrate an all round knowledge of the company's products
To ensure all administration tasks are completed within a satisfactory time
To ensure the timely communication of information to colleagues and line management
To develop and maintain relationships with financial advisers and external organizations
Managing your time and multi-tasking
Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above.
Making proactive outbound calls to retain existing customers.
Making proactive outbound calls to potential new customers.
To take calls concerning difficult customers/complaints in a polite and professional manner.
To prepare and dispatch information packs to potential new and existing members.
Attend team Meetings and new business briefings and contribute positive suggestions.
To ensure legal compliance with all aspects of the company's business
To demonstrate an all round knowledge of the company's products
To ensure all administration tasks are completed within a satisfactory time
To ensure the timely communication of information to colleagues and line management
To develop and maintain relationships with financial advisers and external organizations
Managing your time and multi-tasking
Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above.
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