Front office executive immediate openings for front office executive openings - Bangalore

FRONT OFFICE Executive

IMMEDIATE OPENINGS FOR FRONT OFFICE Executive
Openings for Front Office Executive in reputed Hotel
Work Location: Bangalore
Qualification: PUC/Any Degree
Positions: 10
Experience : 3 -5 Yrs
Salary: 12to 20 k

Ensure 100% guest satisfaction by providing efficient and effective front desk service, Perform duties to maximise the business outcomes of the hotel, Revenue Management
Responsible for incoming & outgoing calls.
Meeting & greeting the visitors.
Coordinating with security/vendors.
Managing hotel bookings.

1. Assist in the day-to-day operation of the hotel front office.
2. Supervise the operational activities of the hotel front desk within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit levels.
3. Assign, coordinate, and supervise work activities of Front Desk Staff.
4. Ensure work is completed to include, shift closings, room deposits, refunds and rebates.
5. Train and develop Front Desk Staff. Prepare staffing schedules.
6. Prepare and conduct Front Desk meetings and resolve issues.
7. Perform house counts and review daily arrivals, identify potential problems with rooms activity and take appropriate action.
8. Provide information and direction to staff to achieve 100% occupancy.
9. Review and resolve dispute accounts and Housekeeping discrepancies.
10. Prepare a shift briefing to communicate activities, short take training, and any problems and/or special information to the next shift.
11. Perform check-in and out procedures.
12. Take personal responsibility for correcting customer service problems.
13. Knowledge of Protel Software will be an added advantage.
Note : Candidates from Hotel Industry are required. This is an urgent vacancy. Candidates who can join within 15 days or immediately will be given preference.


Interested candidates walk in Venue:
TRP International
No.5, Corporation Market, 8th Main Road, 14th Cross, Wilson Garden, Bangalore– 560 030.
Phone: 9740030030 / 9065002067/8
Mail: hr.trpinternational@gmail.com