Assistant Manager, Service and Quality. - Bangalore
Wednesday, 30 September 2009Item details
City:
Bangalore, Karnataka
Salary:
Rs 4
Item description
•Headed Service and Quality for Bangalore.
•Conducting minimum of four trainings in the branches on topics related to service process and issues along with completion of ten branch visits in a month. During branch visits audit requirements, communication channels and compliance checklist are checked for accuracy.
•Ensure complaint tracking and resolution within TAT by the branches for the region with follow ups.
•Tracking service query login in system on a daily basis and ensure the queries are resolved within TAT across region .
•Conducting meeting with various departments to discuss service related issues if any and provide them the resolution.
•Conducting minimum of four trainings in the branches on topics related to service process and issues along with completion of ten branch visits in a month. During branch visits audit requirements, communication channels and compliance checklist are checked for accuracy.
•Ensure complaint tracking and resolution within TAT by the branches for the region with follow ups.
•Tracking service query login in system on a daily basis and ensure the queries are resolved within TAT across region .
•Conducting meeting with various departments to discuss service related issues if any and provide them the resolution.
Related ads
MBA Admissions in Top 17 colleges of Tamil Nadu through Management Quota (Raipur, Chhattisgarh)
Call on-8904723394 MBA admission through management quota best private colleges NOTE:- Below given…
PMO, Project Coordinator, 6 years in Project Management, Total Exp. 8 (Delhi)
Tikesh Sharma Mobile: +919971189675 tikeshsharma25@gmail.com Career Objective Seeking challenging…
MBA (Marketing) Admissions in Top 10 colleges of Tamil Nadu through Management Q (Diu, Daman & Diu)
MBA Admissions without Entrance Exam to MBA in International Marketing Contact – 8904723394 MBA…
Latest Update: A new company called Axelos is formed by OGC and Capita Plc, which has bought out…
Toshift packers movers of Gurgaon package your item or service or service in suitable excellent…
