Telecaller executive - Bangalore

Monday, 3 February, 2020
No photo

Item details

City: Bangalore, Karnataka
Salary: Rs 15,000

Contacts

Contact name 9739055332
Phone 9739055332

Item description

Job Location: HSR Layout, Bangalore.

Qualification: 10+2, or any diploma/ graduates.

Required Skills & Experience:
Must be good in English communication (written & verbal)
Basic knowledge of MS Office, MS Excel, and PPT
Hard working and punctual with positive attitude
Job Time: Day shift, 9.00 am to 6.00 pm

Working Days & Week Off: 6 days working and Sunday week off.

Job Role:

Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to up-sell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets
To Apply:

Please share updated CV to jobs@supersevak.com OR Call HR- 9650024370/ 9513336267 / 9513336275 / 9686450881