Immediate openings for front office manager openings for front office manager - Bangalore

IMMEDIATE OPENINGS FOR FRONT OFFICE Manager
Openings for Front Office Manager in reputed Hotel
Work Location: Bangalore
Qualification: PUC/Any Degree
Positions: 5
Experience : 1 -2 Yrs
Salary: 25 to 35 k

DUTIES AND RESPONSIBILITIES:

To supervise and control all reception staff.
To organise duty rosters, ensuring that there are sufficient staff to cover all duties, particularly during peak period business and to arrange a stand-by in case of illness or absenteeism.
To be available during check-in periods to deal with any problems or complaints.
To ensure that reception staffs are dressed in the correct uniform and their appearance enhances the image of the hotel.
To ensure that guests are greeted "with a smile" and that all registration formalities are correctly completed, paying particular attention to charge-out details and credit rules.
To liaise with reservations and pre-allocate rooms, bearing in mind the preferences of regular and VIP guests.
To ensure co-PMStion and helpfulness with all front office and housekeeping departments.
To liaise closely with the housekeeping department on check outs, room change etc.
To arrange alternative suitable accommodation, for a confirmed or regular guest, if the hotel is fully occupied.
To ensure maximum room occupancy in line with agreed policy.
To hold regular performance appraisals with all reception staff, identifying areas for development and training needs.
To carry out regular on-the-job training with all reception staff to ensure that they perform their duties correctly to company standards and that the training needs identified in the performance appraisals are actioned.
To report any faults or defects to the maintenance department.
To be totally security conscious at all times and ensure that effective procedures are in emergency, etc.

Excellent hospitality and communication skills
Knowledge of cash handling
Computer literate with knowledge of MS Office
Accuracy in all cash dealings
Responsible, Dependable and Hardworking

PREREQUISITES:

Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and charming is important to be the Assistant Manager in the way to represent him on behalf of hotel management.
Interested candidates walk in Venue:
TRP International
No.5, Corporation Market, 8th Main Road, 14th Cross, Wilson Garden, Bangalore– 560 030.
Phone: 9740030030 / 9065002067/8
Mail: hr.trpinternational@gmail.com