Reservations Associate required for a 5 Star property - Bangalore

Reservations Associate required for a 5 Star property
Work Location: Bangalore
Positions: 05
Experience: 1 -3 Year
Salary: 10,000 to 12,000

To have detailed information about the Hotel, city as well as the competition
To have detailed information regarding arrivals and room requirements
To have up to date information on daily room occupancy
To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
To allocate rooms to all arriving guests
To maintain up-to date information on room rates, current promotions, offers and packages
To maintain all guest folios in the manner instructed and type out necessary guest details into the system
To co-ordinate with housekeeping for clearing of rooms
To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
To maintain and settle the guest ledger rendering accountability for the days transactions
To encash foreign exchange as per regulations
To maintain guest lockers for safe custody
To handle all incoming telephone calls as per standards instructed
To ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest
To ensure that proper records are maintained for all telephone calls from the rooms
To handle all guests without bias or prejudice
To follow the house rules and policies laid down by the management
To adhere to strict grooming and hygiene standards

Interested candidates walk in Venue:
TRP International
No.5, Corporation Market, 8th Main Road, 14th Cross, Wilson Garden, Bangalore– 560 030.
Phone: 9740030030 / 9065002067/8
Mail: hr.trpinternational@gmail.com